Appendix 3.1
Key Indicators of Work of the Labour Relations Programme Area in 2024

Key Indicators of Work Number
I. Conciliation and Consultation Services  
  Consultation meetings held 56 740
  Labour disputes and claims handled* 13 029
  Percentage of labour disputes and claims resolved through conciliation 77.4%
II. Adjudication of Minor Employment Claims  
  Claims adjudicated by Minor Employment Claims Adjudication Board 986
III. Regulation of Trade Unions  
  Registration of new trade unions and changes of union names/rules 88
  Visits to trade unions 408
  Annual statements of account of trade unions examined 1 202
  Courses and seminar organised for trade unions 5
* Each labour dispute involved more than 20 employees and each claim involved 20 or less employees.