Figure 3.1
Key Indicators of Work of the Labour Relations Programme Area in 2017

Key Indicators of Work Number
I. Conciliation and Consultation Services  
  Labour disputes and claims handled 14 723
  Consultation meetings held 65 941
  Percentage of labour disputes and claims resolved through conciliation 71.7%
II. Adjudication of Minor Employment Claims  
  Claims adjudicated by Minor Employment Claims Adjudication Board 828
III. Administration of Trade Unions  
  Registration of new trade unions and changes of union names/rules 140
  Visits to trade unions 363
  Account statements of trade unions examined 666
  Training courses organised for trade unions 4