| Key Indicators of Work | Number | |
|---|---|---|
| I. | Conciliation and Consultation Services | |
| Labour disputes and claims handled | 14 727 | |
| Consultation meetings held | 63 268 | |
| Percentage of labour disputes and claims resolved through conciliation | 72.9% | |
| II. | Adjudication of Minor Employment Claims | |
| Claims adjudicated by Minor Employment Claims Adjudication Board | 923 | |
| III. | Administration of Trade Unions | |
| Registration of new trade unions and changes of union names / rules | 119 | |
| Visits to trade unions | 361 | |
| Account statements of trade unions examined | 783 | |
| Training courses organised for trade unions | 4 | |