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Figure 3.1
Key Indicators of Work of the Labour Relations Programme Area in 2016

Key Indicators of Work Number
I. Conciliation and Consultation Services  
  Labour disputes and claims handled 14 727
  Consultation meetings held 63 268
  Percentage of labour disputes and claims resolved through conciliation 72.9%
II. Adjudication of Minor Employment Claims  
  Claims adjudicated by Minor Employment Claims Adjudication Board 923
III. Administration of Trade Unions  
  Registration of new trade unions and changes of union names / rules 119
  Visits to trade unions 361
  Account statements of trade unions examined 783
  Training courses organised for trade unions 4