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Chapter 2
Labour Department

2.1 The Labour Department (LD) is the principal agency in the Hong Kong Special Administrative Region Government responsible for the execution and co-ordination of major labour administration functions. For details of our structure and services, please visit our website:www.labour.gov.hk.
 
Vision, Mission and Values
 
2.2 Our Vision
We aspire to be a leading labour administrator in the region. Our aim is to enhance the well-being of our workforce progressively and to promote the safety and health of those at work at a pace commensurate with the socioeconomic development of Hong Kong.
 
2.3 Our Mission
To improve the utilisation of human resources by providing a range of employment services to meet changes and needs in the labour market;
To ensure that risks to people’s safety and health at work are properly managed by enforcement, education and promotion;
To foster harmonious labour relations through promotion of good employment practices and resolution of labour disputes; and
To improve and safeguard employees’ rights and benefits in an equitable manner.
 
2.4 Our Values
  We believe in:
Professional excellence
Pro-activeness
Premier customer service
Partnership
Participation
 
Key Programme Areas
 
2.5 LD has four areas of work, namely, Labour Relations, Safety and Health at Work, Employment Services, and Employees’ Rights and Benefits. The objectives of these areas are set out below:
 
Labour Relations
To foster and maintain harmonious employer and employee relations in establishments outside the government sector.
 
Safety and Health at Work
To help employers and employees control their risks at work through inspection and enforcement, education and training, as well as publicity and promotion.
 
Employment Services
To provide free employment assistance and counselling services to help job seekers find suitable jobs and employers fill their vacancies.
 
Employees' Rights and Benefits
To improve and safeguard the rights and benefits of employees.
 
2.6 Detailed functions and major activities of these programme areas are contained in the following chapters.
 
Central Support Services
 
2.7 The Administration Division assumes the primary responsibility for financial, personnel and general resources management.
 
2.8 The Information and Public Relations Division is responsible for LD’s overall strategy on publicity and public relations. It mounts extensive publicity and explains the policy and work of LD to the public through the media, and co-ordinates the production of publications.
 
2.9 The International Liaison Division oversees matters relating to the application of International Labour Conventions in Hong Kong, participation in the activities of the International Labour Organisation, and liaison with labour administration authorities in the Mainland and other places. It also provides secretariat support to the Labour Advisory Board (LAB).
 
2.10 The Prosecutions Division and the Legal Services Division help enforce relevant legislation by instituting prosecutions against suspected offenders. Major statistics on prosecution work are in Figure 2.1.
 
2.11 The Occupational Safety and Health Training Centre organises and coordinates training and development activities for staff of the Occupational Safety and Health Branch.
 
2.12 The Information Technology Management Division offers support to the development and management of information technology services.
 
2.13 The Staff Training and Development Division is responsible for staff training and development of the Labour Administration Branch as well as coordinating training activities.
 
2.14 An organisation chart of LD is set out in Figure 2.2.
 
Customer-oriented Services
 
2.15 Performance standards and targets are laid down for a wide range of services. A Customer Liaison Group has been formed to collect feedback from users of LD’s pledged services. For details of our performance pledges, please visit the webpage: www.labour.gov.hk/eng/perform/pledge.htm.
 
Advisory Boards and Committees
 
2.16 LD consults various advisory boards and committees on labour matters. The most important one is LAB. It is a high-level and representative tripartite consultative body which gives advice on matters affecting labour, including legislation and Conventions and Recommendations of the International Labour Organisation. LAB is chaired by the Commissioner for Labour and comprises members representing employees and employers. Its terms of reference, composition and membership for 2015-2016 are in Figure 2.3. An election of employee representatives for the 2017-2018 term of LAB was held on 12 November 2016. 
 
Labour Advisory Board meeting
Labour Advisory Board meeting